Our Policies

Some products that are ordered are made *especially* for you as soon as you place an order, which is why it may take a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction and waste, so thank you for making thoughtful purchasing decisions!

Shipping & Returns

Some of our products (unless stated otherwise) are printed on demand by a third-party shipper, such as Printful or Gelato. Estimated delivery times average 7-10 days. International shipping is available for most countries.

*If you order multiple products you may receive them in multiple packages. We will send you ALL tracking information.*

Due to the custom nature of some of our made-to-order items, ALL SALES are FINAL. Please read the descriptions of the products and ask questions before purchasing. We are unable to accept returns or exchanges. We ARE NOT responsible for tracking your package or for lost mail. 

Although, If you are in a pickle we'll try our best to get it sorted. 

Oopsy! Something is wrong with my order.

We'll help you get that sorted. Contact us at hello@hideawayhousestudio.com

Custom Orders

We are happy to work with you on a custom order!

Comissions

Yes, we'd love to work with you! 

Contact hello@hideawayhousestudio.com for all inquiries.